Solutions · Fashion & apparel
DMAI Pro for Fashion & clothing shop
Boutiques, small manufacturers and ateliers selling coats, blouses, trousers, evening dresses, abayas, menswear, kids' and sportswear through try-on Reels and carousel posts on Instagram, WhatsApp and Telegram. The most common DMs are "price?", "sizes?", "do you have it in X colour?" and "I'm 165 cm and 60 kg, which size?". Wrong size is the number-one reason for returns, so an accurate size guide (bust, garment length) and easy size exchange are critical. New items launch as limited "new collection" drops; in Iran most customers pay by card-to-card transfer, while in the Gulf it is cards, Apple Pay, BNPL (Tabby/Tamara) and cash on delivery.
Questions your customers ask
Each is answered from your own information.
Price?
I'm 165 cm and 60 kg, which size should I get?
What size is the model wearing?
What's the fabric? Is it stretchy? Is it lined?
Is the colour the same in real life?
Do you have plus sizes?
7 ready flows
Order from a post / storyTurn a "price?" comment or a product screenshot into a complete order with the right variant and address.
Size guideReduce returns by recommending a size from the real measurement chart.
Payment & order confirmationCollect payment the way each market expects (card-to-card transfer with receipt in Iran; payment link, BNPL or cash on delivery in the Gulf), match receipts to orders and prevent fake receipts.
Back-in-stock alertKeep customers whose size/colour is sold out.
New collection / sale dropBuild a list of interested buyers before launch and sell fast at drop time.
Order trackingAnswer "when will my order arrive?" without the admin, reading status and tracking number from the order itself.
Size exchange & returnsLog exchange/return requests neatly with photo and reason, and hand over to a human for the final decision.
Sales stages
- First message / price
- Size & colour chosen
- Address complete
- Awaiting payment
- Paid / COD confirmed
- Shipped
- Delivered
- Loyal customer
Instagram ideas
- "Price" comment on a try-on Reel → DM with price + colours + an "I don't know my size" button
- "Size" comment → that style's size chart
- "New collection tomorrow" story with a reminder sticker and keyword
- "Only 2 left in size M" story for urgency (only if true)
A reminder sent automatically
Hi again 🌸 The piece you asked about is still in stock; if you have questions or want me to reserve it, just reply here.