Smart setup for your business (one click)

This is done on the Smart setup page (side menu, settings group). With one button, the app learns from your sources and prepares suggestions for every section. You approve just once.

What to do

  1. Choose the sources: website (enter its link), Instagram page (if connected), past conversations and the media library.
  2. Click Start the smart setup. The work takes a few minutes in the background. Meanwhile, the panel and the bot work normally. A progress bar shows the stage: reading sources, building suggestions, testing suggestions, ready.
  3. When it is ready, the bell at the top of the panel tells you. If you have connected your own Telegram for alerts (Tasks & follow-up → Alerts on your Telegram), you also get a message on Telegram.
  4. On the results page, each section (services and prices, products, hours and address, contact options, …) has a card with a count and a list. Untick anything you do not want, then click Approve all and turn on.

A faster way: in the setup assistant, in the “Ready to answer” step, look for the Have a website or a page? box. Enter your site link and click Read and propose. If Instagram is connected, you do not even need the link.

What is read from each source

SourceWhat is readNotes
WebsiteThe home page and up to 24 other pages from the same site. Product, price, service and contact pages are read first. From each page, the following is taken:
  • The store’s own product list, if the site is built with Shopify or WooCommerce
  • Standard page information: products and prices, address, phone, opening hours, frequently asked questions
  • Phone, email, WhatsApp, Telegram, Instagram and map links
  • Pages that show prices, which the AI reads
Shopping cart, login and account pages are never read. Only public internet sites are opened, never this computer or the local network. For a business in Iran whose currency is the toman, prices shown in rials are converted to tomans.
Instagram pageThe page bio and website, the last 60 posts with captions, the comments on the most-commented posts and overall page statsProducts and prices (only if written in that caption) and that post’s photo are taken from the captions. Customer questions are collected from comments (not compliments, and not the page’s own replies). Nothing is posted or changed on Instagram.
Past conversationsQuestions real customers asked in the last 4 months, along with the answer you or your colleague gaveSimulator conversations and test cases are left out. These questions are used later to build ready answers.
Media libraryEvery photo that has no tags yet is looked at by the image model: what is in the photo (in three languages), a few tags, and any text written on the photoThese tags work behind the scenes and are saved without approval. With them, a product without a photo finds its own photo, and when a customer asks for a photo of something, the AI sends exactly that file.

Tested before you approve

Before you see the results page, smart setup tests its own suggestions. These questions are put to the bot:

  • Your customers’ real questions from conversations and comments
  • Common questions in your trade
  • One price question for each product

Each question is tested twice: once with the current bot and once with the bot after approval. The “Tested before you approve” card shows the result:

  • A sentence like “After approval, the bot answers 9 of 12 questions instantly (now 3)”. Two bars also show this difference.
  • The same number for your own customers’ real questions only
  • Three sample questions, with the answer that will be given after approval
  • Questions that still have no answer, with how many times each was asked. Type the answer in the box next to the question and click Learn it. Your answer becomes an “instant answer” right away, and from then on the bot gives it by itself.

“Instant” means the bot answers with ready answers and the catalog, without AI. The AI answers the other questions from your information. The test itself changes nothing.

Nightly update (always on)

  • After the first smart setup you approve, every night between 2 and 5 a.m. (your business’s time), the same site and page, conversations and library are quietly read again. This happens at most once a night.
  • You are told only when there is something new, such as a changed price, a new product, or an answer you gave a customer yourself. The alert appears in the panel’s bell. If your own Telegram is connected (Tasks & follow-up → Alerts on your Telegram), you get a Telegram message with a “✅ Update” button. One tap does the same as “Approve all”, and Telegram replies “Updated”.
  • This button is only accepted from the business owner’s own Telegram chat, and only works for those suggestions. An old message or a second tap does nothing. As always, every update can be undone from the panel.
  • If customers ask a question many times and nobody has answered it, you are told once (and only once), so you can write the answer on the smart setup page.
  • If there is nothing new, no message is sent.
  • To turn it on or off: Smart setup page → Nightly update box. The time of the last run is also shown there.

Instagram page stats

After each smart setup that read Instagram, a “Page stats” card appears at the bottom of the results page. It shows:

  • Number of followers
  • Stats for the last 30 days: reach, views, interactions, accounts engaged and profile link clicks
  • A chart of new followers per day
  • The 5 most viewed posts

If the “insights” permission (instagram_business_manage_insights) was not granted when Instagram was connected, everything else still runs and only a reminder appears under the card.

Photo tags in the library

  • In the Media library, each photo’s description and tags are shown under it. If the tags were added by AI, “AI tags” is written under them.
  • The Tags button lets you edit them. Write what the photo shows, separate the tags with commas and click Save. Tags you write yourself are never changed by AI.
  • If you replace a photo’s file, its old AI tags are cleared and added again in the next smart setup.

The image model

The image model is included in the install package (Qwen3.5 4B with its vision part) and needs no internet. It only turns on while photos are being read and turns itself off a few minutes later. On an ordinary computer, tagging each photo takes about 20 seconds. If the computer has less than about 3.5 GB of free memory, the photos wait for the next smart setup, and “There was not enough computer memory just now” is shown next to “Media library”. If you chose a cloud AI, photos are looked at with that cloud AI.

Where it writes

  • Services and prices: the Content & pricing list, which ready answers, the price menu and the AI read from. New services are added, changed prices are updated and the “Sample service” is removed. A service whose price is not written in the source is not suggested.
  • Products: the Catalog & orders module, with name, description, price, photos and the Instagram posts the product appears in. If the module is off, turning it on is also one of the suggestions. Product photos are added to the media library only after approval. A product without a photo gets a matching photo from the library as a suggestion. A photo you put on a product yourself is not replaced.
  • Opening hours and address: only if you have not entered them yet. Anything you wrote yourself is never changed by smart setup.
  • Contact options: phone, WhatsApp, Telegram, email and website in Settings & connections, only the ones that are still empty. A number or address that is not valid is not suggested.
  • Ready answers: the site’s frequently asked questions, and questions you yourself answered in past conversations, with your own answer and other ways of asking. These are added to the Frequently asked questions (FAQ) list in “Content & pricing” and have the ⚡ instant answer option (see below).
    • A question the app already has an answer for (such as hours and address) is not added again.
    • Any number that is not one of your approved contact details is removed from the answer.
  • Post comment automation: for each product post that has a price, if someone comments “price?” or “in stock?” under it:
    • A short reply, “We sent it to your DMs”, is posted under their comment.
    • The product name, price and photo are sent to them by direct message.
    • A post you already have your own automation for is left untouched.
  • AI in flow questions: if your flows contain questions, turning on “understand free-text answers” is suggested (section 11).
  • Ready-made “question about a product” flow: if there is a product catalog, this flow is built and published:
    • When a customer writes a product name in a direct message, that product’s card is sent with photo, price and a “Choose” button.
    • If the product is not found, the AI answers using only the business information.
    • You can edit this flow in Flows like any other.

⚡ Instant answer (without AI)

  • In Content & pricing → Frequently asked questions (FAQ) card, each question has a ⚡ Instant or ⚡ AI only button. Clicking the button switches the mode.
  • Instant: when a customer asks the same or a similar question, this answer is sent in a fraction of a second. The AI is not called, so it is fast even on slow computers.
  • AI only: the answer is only given to the AI as information.
  • New questions and answers you add in the panel are ticked “instant” by default. Older ones stay as they were.
  • If a customer asks in another language, the answer is translated before sending.

If a source could not be read

Under the results page title, each source shows either ✓ and the number of items found, or ⚠️ and the reason. For example, “The site did not answer in time”, “This link does not lead to a public internet site” or “Instagram is not connected”. The other sources are read as normal, and you can try again later.

Safety

  • Until you approve, nothing that customers see is changed.
  • Revert all puts every change back the way it was. But anything you changed yourself after approving is left alone, and “kept” is written next to it.
  • Prices only come from a source that was read or from your own information. The AI does not make up numbers.
  • Every start, approval and revert is recorded in Settings → Activity log.
  • Only one smart setup runs at a time.