Solutions · General retail
DMAI Pro for Auction house (general, cars, property)
Auction houses and sale rooms selling vehicles, property, furniture, equipment, surplus stock and collectibles live or online. Most DMs are leads: lot details, viewing days and times, registration and deposit terms, buyer's premium, payment and collection, and sellers who want to consign. The bot only informs, registers interest and arranges viewings; bids count only on the house's official platform or in the sale room.
Questions your customers ask
Each is answered from your own information.
Can I place a bid here in DM?
How do I register to bid?
How much is the deposit and when is it refunded?
What is the buyer's premium?
When can I view the lots?
What condition is this car/item in?
6 ready flows
Lot enquiry & next stepAnswer 'how much?' with catalogue facts and route to registration, viewing or a condition report.
Bidder registrationCollect registration details and documents, explain the deposit and terms, and share the official platform link; final approval by the team.
Pre-sale viewing bookingArrange a lot viewing on the announced days (sale room, yard or property site).
Consign an itemTake the seller's item details and photos and pass them to a specialist for evaluation and acceptance terms.
After the sale: payment, refund, collectionGuide winning bidders to payment and collection, and log deposit refund requests.
Upcoming auction alertsRecord interests and consent to send catalogues and upcoming sale dates.
Sales stages
- Inquiry
- Qualified lead
- Viewing arranged
- Approved bidder
- Won a lot
- Paid & collected
Instagram ideas
- Lot post 'comment LOT for details' → catalogue by DM
- Pre-sale yard/room walk-through reel + comment 'VIEW' → viewing booking
- Sale-day countdown story with a registration link
- 'Sell with us' post → consignment intake