Solutions · Food & beverage
DMAI Pro for Bakery, pastry & custom cakes
Home bakers, patisseries and cake shops that showcase birthday cakes, character cakes, photo cakes, cupcakes, desserts and party sweets on Instagram. Customers usually DM a photo of a design and ask 'can you do this for Thursday? how much?'. Price depends on weight or servings/size, filling and decoration level (fondant, toppers, photo print). Orders must be placed days in advance, daily capacity is limited, and almost everyone takes a deposit or full payment before baking.
Questions your customers ask
Each is answered from your own information.
Can you make this design for Thursday? How much?
What's the price per kg?
How big a cake for 15 people?
How far in advance should I order?
How much is the deposit? Is it refundable if I cancel?
Do you deliver? Can you ship to other cities?
6 ready flows
Custom cake order from a photoCollect every detail to price a custom cake accurately and secure it with a deposit
Bank transfer payment & receipt checkTake payment the usual Instagram way, match the receipt to the order and prevent fake or unlinked receipts
Ready-made & same-day cakesSell ready-made display cakes to someone who needs a cake today
Party sweets & dessert orderBulk orders for events (engagement, birthday, corporate, Eid)
Order statusAnswer 'when will my order arrive?' without the admin, by reading the order record
Problem with a delivered cakeFast handling of a damaged or wrong cake
Sales stages
- First message / design photo
- Quoted
- Details complete
- Awaiting deposit
- Baking slot confirmed
- Delivered
- Repeat occasion customer
Instagram ideas
- Comment 'PRICE' under a cake-decorating reel → DM with pricing and start the order flow
- Story 'This week's availability' showing full/free days
- Story of today's ready cakes with the keyword 'READY'
- 'How to order' highlight with lead time, deposit and delivery
A reminder sent automatically
Hi again 🌸 The cake you asked about is still available; ask me anything or I can book it for you.