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Solutions · Real estate & workspaces

DMAI Pro for Building, facility & property-care management

DM assistant for building and owners'-association managers, facility-management firms and property caretakers: takes management or annual maintenance contract requests from boards and owners and books a technical survey, logs and prioritises residents' fault reports with unit number and photos, answers service-charge questions only from saved records, and sells absent owners a monthly property-care plan with photo reports.

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Questions your customers ask

Each is answered from your own information.

How much does building management cost?
What does a management contract include?
What is my unit's service charge?
How are service charges calculated?
Who pays for repairs inside my unit?
How fast will a technician come?

6 ready flows

Management or maintenance contract requestUnderstand the building and the board's or owner's needs, explain what drives the fee and book a technical survey
Resident fault reportLog faults with unit number, photos and urgency; send dangerous cases to the emergency number and the team
Service charges & statementsAnswer service-charge questions from saved records, send the payment link and refer disputes to the finance manager
Home watch planSell a monthly plan of checks, photo reports and key holding to absent owners
Resident rules & servicesAnswer move-in/out, renovation permits, access cards, parking and amenity bookings from the saved rules
Contract client supportPlanned-visit schedule, reports, renewal or cancellation and service complaints

Sales stages

  1. Inquiry
  2. Needs captured
  3. Survey booked
  4. Proposal sent
  5. Board review
  6. Contract signed
  7. Home watch client
  8. Active client
  9. Lost

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