Solutions · Logistics & delivery
DMAI Pro for Cargo & freight forwarding
Cargo companies, freight forwarders and customs brokers, especially Dubai–Iran, Dubai–Iraq, China–Gulf and GCC road lanes. Typical questions: 'How much per kg? How many days? Can I send phones/perfume/medicine?'. The assistant should capture shipment type (personal or commercial), commodity, weight, dimensions or CBM, number of packages, origin and destination, mode (air/sea/road), services (door-to-door, clearance) and ready date; explain chargeable weight, estimate from the rate table, screen prohibited/restricted items, send the document checklist, arrange booking and pickup, and provide tracking. Compliance with customs and sanctions rules (dual-use goods, sanctioned parties) and truthful declaration of contents are essential.
Questions your customers ask
Each is answered from your own information.
6 ready flows
Sales stages
- First message
- Details collected
- Quoted
- Compliance & documents check
- Booked / picked up
- In transit
- In customs
- Delivered
Instagram ideas
- 'This week's per-kg rate' story + auto reply with weight/destination form
- Warehouse packing/loading reel + 'Comment PRICE'
- '10 things you can't ship' post to cut repeat questions
- Highlights: 'What's volumetric weight?' and 'Clearance documents'