Solutions · Food & beverage
DMAI Pro for Dates, sweets & chocolate gifting
Date shops, chocolatiers, Arabic and Persian sweet makers and Omani halwa sellers selling gift boxes, hospitality trays and by-the-kg products on Instagram and WhatsApp. Most questions are about price per kg or per box, mix and piece count, name/logo printing, preparation time and shipping to other cities or countries. Peaks are Ramadan, Eid al-Fitr and Eid al-Adha, Nowruz and wedding season, and bulk corporate orders with invoices and multi-address delivery make up a big share of revenue.
Questions your customers ask
Each is answered from your own information.
How much are dates per kg?
Which dates are softest and sweetest?
How many pieces in each box?
Can I choose the mix myself?
Can you print a name or logo on the box?
What's the minimum for favours?
6 ready flows
Build a gift boxWalk the customer from size and mix through personalisation to payment
Corporate & bulk order (Ramadan, Eid, events)Collect everything for a quotation: quantity, budget per pack, branding, date and delivery addresses
Buy by the kg (dates, halwa, sweets)Quick sale of by-the-kg products with variety, grade and price
Wedding & newborn favoursBook favours with design, colours, names and date, and approve a proof before production
Payment, receipt & order statusCollect receipt, admin verification, and answer 'where's my order?' from the order record
Quality issue or shipping damageFast handling of melted chocolate, damaged boxes, dry dates or printing mistakes
Sales stages
- First message
- Box configured
- Quote sent
- Awaiting payment
- Awaiting proof approval
- In production
- Delivered
- Seasonal repeat customer
Instagram ideas
- Comment 'PRICE' under a box-unboxing reel → DM with price and start the box builder
- 'Ramadan pre-order' story with deadline and keyword 'RAMADAN'
- 'Favours' highlight with designs, minimums and lead time
- Date-variety comparison post with a poll sticker and auto-DM
A reminder sent automatically
Hi again 🌸 The box you chose is still available — any questions, or shall I confirm it?