Solutions · Tech & digital
DMAI Pro for Gift cards & digital goods
Shops selling gift cards, game top-ups, software licences and eSIMs/data bundles through DMs and WhatsApp. Core questions: 'In stock? How much? For the UAE/US/KSA region? How long?'. The assistant must capture the platform, account region and card value or player ID precisely, quote the current price from the saved list, take payment and, once confirmed (plus fraud checks if needed), deliver the code instantly. Because goods are digital and irreversible, the customer must accept 'no refunds after code delivery unless the code is invalid' before paying. It never asks for account passwords, never sells shared accounts or unauthorised codes, never explains how to bypass region locks or sanctions, and warns customers about 'pay a bill/fine with gift cards' scams.
Questions your customers ask
Each is answered from your own information.
6 ready flows
Sales stages
- First message
- Product & region selected
- Awaiting payment
- Fraud review
- Code delivered
- Support
- Repeat buyer
Instagram ideas
- Today's prices post + 'Comment your region' → auto-DM price
- 'Delivered in 30 seconds' story with a screen recording
- Gift card scam warning reel to build trust
- Highlights: 'Region guide' and 'How to redeem'