Solutions · Tech & digital

DMAI Pro for Gift cards & digital goods

Shops selling gift cards, game top-ups, software licences and eSIMs/data bundles through DMs and WhatsApp. Core questions: 'In stock? How much? For the UAE/US/KSA region? How long?'. The assistant must capture the platform, account region and card value or player ID precisely, quote the current price from the saved list, take payment and, once confirmed (plus fraud checks if needed), deliver the code instantly. Because goods are digital and irreversible, the customer must accept 'no refunds after code delivery unless the code is invalid' before paying. It never asks for account passwords, never sells shared accounts or unauthorised codes, never explains how to bypass region locks or sanctions, and warns customers about 'pay a bill/fine with gift cards' scams.

Questions your customers ask

Each is answered from your own information.

How fast do I get the code?
Will a UAE card work on a US account?
How do I change my account region?
Can I return it if I bought the wrong one?
The code doesn't work
Do you need my account password?

6 ready flows

Buy a gift cardPick platform, region and value, pay, deliver the code instantly
Game top-up by player IDDirect top-up without account passwords
Buy a software licencePick edition and device count; deliver a genuine key with activation guide
eSIM & data plansCheck phone compatibility, choose a plan and send the activation QR
Code not working / top-up missingTroubleshoot fast and fairly review invalid-code claims
Gift card scam checkStop customers falling for 'pay with gift cards' scams

Sales stages

  1. First message
  2. Product & region selected
  3. Awaiting payment
  4. Fraud review
  5. Code delivered
  6. Support
  7. Repeat buyer

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