Solutions · Events, flowers & gifts
DMAI Pro for Flowers & gifts
Florists and Instagram pages selling flower boxes, bouquets, bridal flowers, funeral wreaths, indoor plants, gift boxes and surprise gifts. Purchases are usually urgent and emotional: "It's my wife's birthday tonight at 8 — can you deliver?". Key points: same-day delivery with an order cut-off time, the recipient's (not buyer's) address and phone, the card message, keeping it a surprise (no call to the recipient beforehand) and a photo before dispatch. In the Gulf, Mother's Day (21 March), Valentine's, Eid and graduations multiply orders; in Iran it's Valentine's, Mother's Day, Women's Day, Sepandarmazgan and Yalda.
Questions your customers ask
Each is answered from your own information.
Can you deliver today by 8pm?
Which areas do you deliver to, and what's the fee?
Is the card message free?
Can I send it anonymously?
Will you send a photo before delivery?
What if the recipient isn't home?
7 ready flows
Same-day flower orderCapture an urgent order completely before the cut-off, with recipient details and card message.
Payment & order confirmationCollect full payment the way each market expects (payment link, Apple Pay or BNPL in the Gulf; card-to-card with receipt in Iran; foreign-currency payment for buyers abroad), match receipts and prevent fakes.
Pre-dispatch photo & delivery confirmationBuild trust for a purchase the buyer never sees in person.
Wedding, car & event flowersEvent orders with consultation, a quote and a deposit.
Sympathy & funeral flowersTake sympathy orders quickly and calmly with the exact ceremony time, place and ribbon text.
Order trackingAnswer "when will my flowers arrive?" without the admin, reading the status from the order itself.
Delivery issueAct immediately — late flowers mean a ruined occasion.
Sales stages
- First message
- Design chosen
- Recipient details complete
- Awaiting payment
- Being prepared
- Out for delivery
- Delivered to recipient
- Repeat occasion customer
Instagram ideas
- "Price" comment on a bouquet Reel → price + today's delivery cut-off
- "Same-day delivery until 5pm" story with a DM link sticker
- Occasion pre-order campaigns (Mother's Day, Valentine's, Eid) with a keyword
- Behind-the-scenes bouquet Reel + comment "me" to get the catalogue