Solutions · Home services
DMAI Pro for Home repair / handyman (plumbing, electrical, HVAC)
Plumbers, electricians, boiler and AC technicians, installers and general handymen who show up on Instagram with job videos and tips. Messages are often urgent: ‘water is leaking’, ‘the breaker keeps tripping’, ‘the boiler won't start’, ‘the AC isn't cooling’. The bot must detect urgency, collect photos/video and location, state the call-out/inspection fee and base rates, give safety instructions for dangerous cases (gas smell, sparks) and book a technician visit.
Questions your customers ask
Each is answered from your own information.
What's the call-out fee?
Can you come right now?
Do you come at night or on holidays?
How much to replace a tap?
Do you bring the parts?
Is your work guaranteed?
6 ready flows
EmergencySafety first, then immediate dispatch
Photo estimate & bookingCollect description, photos and location and book a visit
Approve a large-job estimateFor big jobs (re-piping, rewiring, full-unit painting) a written estimate and advance payment
Seasonal AC / boiler serviceSell preventive servicing before the season
Annual maintenance contractTurn one-off customers into yearly contracts with scheduled visits.
Warranty callbackIf the problem returns after a repair, handle it quickly under warranty.
Sales stages
- First message
- Info & photos received
- Visit booked
- Inspected
- Estimate approved
- Job done
- Paid
- Repeat customer
Instagram ideas
- Reel ‘3 signs your AC/boiler is failing’ + ‘DM us a photo of the error’
- Seasonal story ‘AC service discount’ with a keyword
- Highlights with rates and service area
- Ice breakers: ‘Emergency’ / ‘Photo estimate’ / ‘AC/boiler service’ / ‘Areas covered’