Solutions · Health & medical
DMAI Pro for Private hospital & day-surgery centre
Private hospitals and day-surgery centres get DMs on Instagram and WhatsApp like “Which department should I see for this?”, “What does the surgery package include?”, “Do you accept my insurance?”, “Do you have private rooms?” and, from foreign patients, “a cost estimate and a visa letter”. Core workflow: screen red-flag symptoms and send emergencies straight to emergency care, route to the right department and doctor, book visits, collect documents for a surgery estimate, have the insurance desk check cover and pre-approval, and answer admission and stay questions from stored info. The bot never diagnoses, never confirms a procedure is suitable and never guarantees outcomes; treatment decisions belong to the doctor.
Questions your customers ask
Each is answered from your own information.
8 ready flows
Sales stages
- First message
- Routed
- Booked
- Documents
- Estimate
- Pre-approval
- Admitted
- Discharged
- Follow-up
Instagram ideas
- Reel introducing departments and doctors (no “best” claims, no unapproved before/after) + comment “BOOK”
- Story: “Send your insurance details, our insurance desk will check”
- Highlights: “Admission: what to bring” and “Visiting hours”
- Post “International patients: how to send your documents” + comment “INTL”