Solutions · Health & medical

DMAI Pro for Psychology & counselling practice

Clinical psychologists, family and marriage counsellors, counselling centres and psychology clinics offering individual sessions, couples therapy, pre-marital counselling, child and adolescent counselling, psychological testing and online (video/phone) sessions. Many clients, especially Iranians abroad, want online sessions in Persian with a counsellor from their culture. They attract clients on Instagram with educational content (relationships, anxiety, parenting), and messages are often emotional and long. The assistant must only do admin: match a suitable counsellor, book, take payment, and if crisis signs appear (suicidal thoughts/self-harm) send a fixed message with emergency lines and alert a human immediately.

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Questions your customers ask

Each is answered from your own information.

How much is a session?

Do you offer online sessions for people abroad? How do I pay?

Will what I say stay confidential?

How many sessions will I need?

Do you have a female counsellor?

What's the difference between a psychologist and a psychiatrist? Do you prescribe?

5 ready flows

Crisis protocol (always on)When risk words appear (suicide, harm to self or others), send the fixed safety message and alert a human immediately.

Match a counsellor & bookSuggest a suitable counsellor by topic and format and book the appointment.

What's the first session like?Ease a first-timer's worries and convert to a booking.

Pre-marital & couples counsellingBook couple sessions coordinating both partners' times.

Reschedule or cancelApply the cancellation policy and offer an alternative time.

Sales stages

First message
Needs check
Counsellor suggested
Session booked
Paid
First session
Regular sessions
Course completed

Instagram ideas

Educational post (e.g. signs of anxiety) with comment keyword "counselling" sending the counsellor list by DM
Ice breakers: "Book a session", "Online from abroad", "Fees", "What's the first session like?"
General Q&A lives; commenters routed to the booking flow
Automatic detection of crisis words in comments and DMs with the safety message