Solutions · Professional & business services
DMAI Pro for Typing centre & PRO services
Typing centres and PRO companies in the UAE and the Gulf handle government paperwork for people and companies: visas and residency (via Amer centres for GDRFA Dubai, or ICP in the other emirates), Emirates ID, medical fitness, work permits (MOHRE / Tasheel-type business service centres), attestation and company setup. In Iran the equivalent is Pishkhan and e-judiciary service offices. In DMs and WhatsApp customers mostly ask 'which documents do I need?', 'what's the total cost?' and 'where is my application?'. The assistant should ask the transaction type, give an exact document checklist, receive documents (passport, photo, visa, ID), quote government fees and service fees separately, arrange a visit or document pickup, track application status and send reminders before residency and ID expiry. It must never guarantee government approval.
Questions your customers ask
Each is answered from your own information.
7 ready flows
Sales stages
- First message
- Checklist sent
- Awaiting documents
- Documents complete / paid
- Submitted to authority
- In progress (medical/biometrics)
- Issued & delivered
- Renewal due
Instagram ideas
- Reel '5 documents for family sponsorship' + 'Comment DOCS'
- Story on rule/fee updates with an 'I have a question' button
- Carousel explaining government vs service fees transparently
- 'Renew without queues' click-to-DM ad → checklist flow